We are a professional training company, providing qualified, adaptable & approachable training consultants to meet all your individual workforce training requirements.
BP&J predominately train staff within the health & social care sector.
More recently we have also provided specialist training to other industries / sectors and will tailor any of our current training courses to meet your staff / industries exacting training requirements / needs.
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Health & Safety:
- Health & Safety
- Moving & Handling
- Emergency First Aid
- Medication & Health Care Procedures
Other Courses:
- Recognise & Respond to Abuse & Neglect
- Appointed Person First Aid
- Basic Food hygiene & Handling
- Dementia Awareness & Understanding
- Levels 2 & 3 QCF Dementia Units
Effective Communication
Training session over half or full day
Cycle of communication explained
Discussing what motivates people to communicate
Barriers to communication
Behavioural communication
Active listening skills practiced as a group
Body Language
Good & Bad practice observed
Tone of voice
Positioning
Issues surrounding touch as a form of communication
Utilising other forms of communication
Using communication aids
The importance of written communication
Who are they written for?
Importance of records
The need for records to be understandable, relevant, clear, concise and factual
Records relating to the support workers role & the company involved are demonstrated
Question papers and exercises covering verbal, non verbal & written communication